If you’re not happy with your order, let us know within 14 days of receiving it. Items must be unused and in original condition to be eligible for full refund.

​

If the products you receive are faulty or not what you originally ordered, we'll be happy to offer you an exchange or a full refund (excluding shipping costs).

​

Please note: Customers are responsible for the cost of return shipping.

 

To start a return, email us at info@sonaskin.co.uk. Once approved, we’ll guide you through the next steps.